Most orders ship within 2–3 business days. We pack everything with care to ensure it arrives safely and on time. You'll get a tracking number as soon as your order is on its way.

We're here to make it right. If anything arrives damaged, just send us a photo within 48 hours and we'll offer a replacement or full refund — no hoops, no hassle.

Yes! You have 30 days to return your item if it’s not quite right. As long as it’s unused and in original packaging, we’ll issue a full refund. Just reach out to us — we’ll guide you through the quick process.

Yes. Most of our ceramics and decor pieces are handcrafted in small batches by skilled artisans. Each one carries subtle variations — a reminder that you're bringing home something truly unique.

We do! International shipping rates and delivery times vary depending on your location. You’ll see all options at checkout. If you have specific questions, we’re happy to help.

Wipe gently with a soft, damp cloth. Avoid harsh cleaners, dishwashers, or soaking. For vases, rinse with warm water between uses. With just a little care, your piece will stay beautiful for years.